diff --git a/drivers/modem/hl7800.c b/drivers/modem/hl7800.c
index 89faa873cbe..67013914b01 100644
--- a/drivers/modem/hl7800.c
+++ b/drivers/modem/hl7800.c
@@ -5316,12 +5316,14 @@ reboot:
 	/* query modem serial number */
 	SEND_COMPLEX_AT_CMD("AT+KGSN=3");
 
-	/* query SIM ICCID */
-	SEND_AT_CMD_IGNORE_ERROR("AT+CCID?");
+	if (ictx.mdm_startup_state != HL7800_STARTUP_STATE_SIM_NOT_PRESENT) {
+		/* query SIM ICCID */
+		SEND_AT_CMD_IGNORE_ERROR("AT+CCID?");
 
-	/* query SIM IMSI */
-	(void)send_at_cmd(NULL, "AT+CIMI", MDM_CMD_SEND_TIMEOUT,
-			  MDM_DEFAULT_AT_CMD_RETRIES, true);
+		/* query SIM IMSI */
+		(void)send_at_cmd(NULL, "AT+CIMI", MDM_CMD_SEND_TIMEOUT, MDM_DEFAULT_AT_CMD_RETRIES,
+				  true);
+	}
 
 	/* Query PDP context to get APN */
 	SEND_AT_CMD_EXPECT_OK("AT+CGDCONT?");